Okay, Fine

Remember my last blog posting, when I poked fun at my library colleagues for not having any training materials ready to assist patrons wanting to use our new credit card payment capability for library fines?  Well, now Scowl-Face and Queen Settler have made a promo trailer about it.  Okay, fine.  Here it is.

Paying Fines by Credit Card (Promo Trailer)

by Mooresville Public Library

Took you guys long enough.

Need more assistance?  Just ask our helpful staff.  I'd help you, but it's my dinner time.  Priorities, after all.

Your Roving Reporter On The Go,

Cauli Le Chat

Swipe Your Library Fines Away

T. Rex has installed a credit card payment machine at my library's self-checkout kiosk #2 (at the circulation desk), so patrons may now pay some library fines on credit.

All set to pay those fines?

Larry Fine (Louis Feinberg) (1902-1975)

Oops!  Wrong fine.

Let's see what this credit card swiperdoodle looks like.  Click the photos to bigify.

That's some of the screens that will appear on the self-checkout kiosk monitor (and credit card machine) while you're going through the paying process.  I'd explain the steps, but staff training hasn't happened yet, and there's no instructional handout or video yet.  Sounds like (... wait for it ...)

Yep.  Pretty much.

May 16, 2018 update:  Now we have a training video (see below).

Click Above to Play Video

Now for the boilerplate.

"Pay your library fines by credit card at self-checkout kiosk #2 at the circulation desk. Payment of full fines (greater than $3.00) has been enabled; partial fines (or sums less than $3.00) must be paid to circulation staff."

So, give it a try, next time you want to pay down your library fines.  Or pay the old-fashioned way.  We'll gladly take your money.

Your Roving Reporter On The Go,

Cauli Le Chat

You Don't Even Have to Leave the Room

Kids and their caregivers may now self-checkout items while they're in my library's youth services department.  They don't even have to leave the room.  All they need are their Evergreen Indiana library cards.  Well, that, and stuff to checkout.  Duh.

Click Photos to Bigify

Ready to Go!

This self-checkout kiosk used to be located at our circulation desk, but, as you can see, it's now situated in front of the passageway leading to the restrooms in our youth services department.  It's where the glass case used to be, just to the right of our youth services reference desk.  (If you hit the water fountain, that would probably hurt!  So step back a few paces.)

Thanks to TV's Amanda for taking some great photos for my minions to post on the library's website and social media.

Your Roving Reporter On The Go,

Cauli Le Chat